Shipping policy

At Little Tribe, we aim to deliver your orders quickly, safely, and without complications. Here’s everything you need to know about our shipping process.


1. Order Processing Time

  • Orders are processed within 1–3 business days.

  • Processing is done Monday to Friday (excluding weekends and public holidays).

  • During sales or busy seasons, processing may take slightly longer — but we always dispatch as fast as possible.

2. Shipping Locations

  • We currently ship only within India.

  • International shipping is NOT available at this time.

3. Delivery Timelines (India Only)

  • Standard delivery time: 5–7 business days after dispatch.

  • Delivery may vary based on:

    • Your location

    • Courier performance

    • Local logistics conditions

4. Shipping Costs

  • Shipping charges are calculated at checkout based on:

    • Delivery location

    • Order weight

    • Order value

  • Eligible orders automatically receive free shipping at checkout.

5. Address Accuracy

Please ensure your shipping address and contact details are correct at checkout.

We are not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Unclaimed or undelivered parcels

  • Failed deliveries due to customer unavailability

Once an order is processed, the address cannot be changed.

6. Tracking Information

You will receive a shipping confirmation email with a tracking link as soon as your order is dispatched.

7. Damaged or Incorrect Items

If your package arrives damaged or you receive the wrong product, you must contact us within 48 hours of delivery.

Include:

  • Your order number

  • Clear photos of the damaged item

  • Photo of the shipping box

  • Photo of the shipping label (optional but useful)

After verification, we’ll provide either:

  • A replacement, or

  • A refund if a replacement is unavailable

8. Delivery Delays

Estimated delivery times may be affected by:

  • Weather conditions

  • Courier delays

  • Public holidays

  • High-volume seasons

We will always try to keep you updated when delays occur.

9. Contact Us

For any shipping-related questions:

📧 info@littletribe.in